Communication is one of the vital factors that have an impact on the success and growth of an organisation. Ideas and messages in the organisation must flow easily whether it is in the upward or downward direction of the organisational model. In my company, I ensure that there is flexibility in communication techniques and everyone has the opportunity to express their ideas and opinions.
Yes, E-mail is the most popular form of communication amongst the employees. It does enable the employees to stay connected and pass the information even if they are not present in the office premises or are working remotely. However, there are certain drawbacks attached to using emails. They tend to get ignored sometimes or even cause an overload of information for the employees. With promotional and spam email activities on the rise it has become difficult for employees to pay special attention to work mails and this can lead to important information being lost or misunderstandings between employees.
Thus, new communication techniques like corporate intranet platforms are used by multiple companies. In case of urgent and vital information, face to face communication in person or via online video conferencing platforms is also advisable. Traditional methods like Company notice boards, business memos, Business reports and meetings are also good ways of communicating information to a large number of employees.
No matter what medium of communication you choose, it is important to frame the message in the right manner to ensure that the receiver understands it completely. There are different styles of communication that can be implemented to get the message across in the most effective way. Watch ‘Learn the 5 types of communication styles’ videos to learn what are the passive, aggressive, manipulative, assertive styles and techniques of communication