Social impact is beyond the books, it is about making a real on-ground positive difference in the lives of individuals. Our approach has to be empathetic, passionate, and well-informed. We ought to understand what aid is required, the method to achieve it, and how it will materialize to create an impact. Recognize your own accountability, stake, what you can deliver honestly, and be open to learning as this arena might be new to you but learning from local communities to understand their requirements will guide you.
Go through these case studies to understand this even better -
https://www.theguardian.com/sustainable-business/series/social-impact-case-studies
It is very important to ask relevant questions. For example, there’s a church near our house and the members of that church do not have enough funds to sustain the church. We need to know who was funding it before, what were the sources of funding etc. It is important to get demographic information and give real-life examples. Practical and on-ground solutions need to be presented.