This privacy policy (“Policy”) explains how Seekify Technologies Private Limited, (“we”, “us”, “our”) processes the
Personal Data which we collect from the user of our Platform and/or Services (“You” or “User”). If you do not
agree with this Policy, you should not use the Platform and its Services. By using the Platform and its
Services, You signify your assent to this Policy. Our Platform and websites may contain links to other
websites. This Policy applies only to our Platform and websites, so if You click on a link to another
website, You should read their privacy policy. We encourage You to review the privacy statements of
any such other websites to understand their Personal Data practice
The capitalized words used in this Policy but not defined herein, shall have the meaning given to such
words in the Terms.
1. WHAT PERSONAL DATA DO WE COLLECT
We collect and process the User Content transmitted, shared, uploaded by You onto the Platform
including comments, chats made by You in chatrooms or message boards and your preferences.
We may also automatically collect information such as device information including device id, IP
address, operating system, network details, internet speed and also location information. We also
collect and process the Personal Data You provide when you open an Account on the Platform,
which includes information such as name, email-id, mobile number and other such information
you disclose in your Account.
2. HOW DO WE COLLECT SUCH PERSONAL DATA
You directly provide us with most of the data we collect. We collect data from You when You: a)
agree to the Terms and access the Platform and its Services; b) Use the Platform and its Services ;
c) When You submit forms on the Platform or as you use interactive features of the Platform; (d)
When You request customer support, or otherwise communicate with us. We may also obtain
Personal Data if You authorize our Platform and Services to connect with a third-party service.
We will access and store Your name, email address(es), current city, profile picture URL, and
other Personal Data that the third-party service makes available to us, and use and disclose it in
accordance with this Policy
3. USAGE OF PERSONAL DATA
We use the information collected from You for the following purposes: to set up and facilitate
log-in to the User Account; to develop new Services and improve the existing Services/customer
experience on the Platform; to notify You about changes to the Platform, Terms and this Policy;
to enforce the Terms; To anonymize and aggregate Your information, including Personal Data,
for conducting analysis; To administer the Platform and Services and for internal operations,
including troubleshooting, data analysis, testing, research, security, fraud-detection, account
management, and survey purposes; To provide User support;
Send promotional or direct marketing communication across channels (with a provision to opt-out detailed in section 9)
4. SHARING OF PERSONAL DATA
4.1. We will share Your Personal Data with our group companies and third-party service
providers so that they may offer You our Services and/or to send information or updates to
the Services.
4.2. We share your Personal Data with our third-party service providers that host and maintain
the Platform, applications, backup, storage, analytics and other services. These third-party
service providers may have access to or process Your Personal Data for the purpose of
providing these services for us.
4.3. We may share Your Personal Data with third-party providers for marketing purposes in
compliance with laws applicable in this regard.
4.4. We may be required to disclose Your Personal Data in response to: a) lawful requests by
public authorities, including to meet national security or law enforcement requirements
and/or b) subpoenas, court orders, or legal process, or to establish or exercise our legal rights
or defend against legal claims.
4.5. We may also share Personal Data to assist investigation and prevention of illegal activities,
suspected fraud, situations involving potential threats to the physical safety of any person,
violation of Our Terms, or as otherwise required by law.
5. USERS WITH WHOM YOU SHARE YOUR INFORMATION
Our Platform makes available to the Users features such as message boards, chat groups. We
request Users to exercise caution when disclosing information to other Users. We are responsible
for any third-party circumvention of our security measures due to information disclosed by You
while interacting with other Users on the Platform.
6. RETENTION OF PERSONAL DATA
We retain the Personal Data collected where an ongoing legitimate business requires retention of
such Personal Data. In the absence of a need to retain Personal Data, we will either delete or
aggregate it or, if this is not possible then we will securely store your Personal Data and isolate it
from any further processing until deletion is possible.
7. SECURITY OF PERSONAL DATA
We use appropriate technical and organizational measures to protect the Personal Data that we
collect and process. The measures we use are designed to provide a level of security appropriate
to the risk of processing Your Personal Data. If you have questions about the security of your
Personal Data, please contact us immediately as described in this Policy.
8. INTERNATIONAL TRANSFER
We process Personal Data in USA, Singapore and other countries. If You are a resident of the
European Economic Area and when Your Personal Data is processed outside EEA, We will
ensure that the recipient of Your Personal Data offers an adequate level of protection, for instance
by entering into standard contractual clauses for the transfer of Personal Data as approved by the
European Commission (Article 46 General Data Privacy Regulation, 2016), or We will ask You
for Your prior consent to such international data transfers.
9. RIGHTS OF DATA SUBJECTS
If You are a resident of the EEA or Switzerland, You are entitled to the following rights:
9.1. You can request us for access, correction, update or request deletion of Your Personal Data.
You can object to processing of Your Personal Data, ask us to restrict processing of Your
Personal Data or request portability of Your Personal Data.
9.2. You have the right to opt-out of marketing communications we send You at any time. You
can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing e-
mails we send You. To opt-out of other forms of marketing (such as postal marketing or
telemarketing), please contact us.
9.3. Similarly, if we have collected and processed Your Personal Data with Your consent, then
You can withdraw Your consent at any time. Withdrawing Your consent will not affect the
lawfulness of any processing by us conducted prior to your withdrawal, nor will it affect
processing of Your Personal Data conducted in reliance on lawful processing grounds other
than consent. You have the right to complain to a data protection authority about our
collection and use of Your Personal Data.
9.4. For more information, please contact Your local data protection authority.
If you seek access to, or wish to correct, update, modify or delete Your Personal Data we
process, please contact us at support@seekho.ai. We respond to all requests we receive from individuals
wishing to exercise their data protection rights within a reasonable timeframe in accordance
with applicable data protection laws.
10. CHANGES TO THIS POLICY
We reserve the right, at our sole discretion, to change, modify or otherwise alter this Policy at any
time. By continuing to access or use the Services after those changes become effective, you agree
to be bound by the revised Policy.
11. DEFINITIONS
11.1. Personal Data: means any information relating to an identified or identifiable natural
person; an identifiable natural person is one who can be identified, directly or indirectly, in
particular by reference to an identifier such as a name, an identification number, location
data, an online identifier or to one or more factors specific to the physical, physiological,
genetic, mental, economic, cultural or social identity of that natural person.
11.2. Terms means the terms of use which governs the access and use of the Platform and its Services by You.